Server Software and Configuration Services
MailScanner: Problems for Liquidweb clients
We have found that some clients hosted by Liquidweb are seeing the message “MailScanner Status: Disabled” at the top of their MailScanner front-end after a cPanel upgrade.The problem has been caused by Liquidweb’s installation of clamav rpms that modify the exim configuration each time cPanel is upgraded, thus breaking MailScanner. We have been uninstalling these rpms as part of our mailscanner install for several months now but it appears that Liquidweb has re-installed those rpms and the problem has arisen again since a recent cPanel upgrade.Fix instructions follow.If you would like us to perform the fix for you, then please log a ticket on our helpdesk with access details. There will be a $30 (half hour) charge for performing this service.Here is how to fix it:1. Remove /etc/exim.conf.local to start with a clean copy.
/bin/mv -fv /etc/exim.conf.local /etc/exim.conf.local.old/scripts/buildeximconf
2. Remove all installs and rpms of clamav and reinstall clamav.
killall clamdrpm -e clamav-db clamd clamav clamav-devel/bin/rm -Rfv /usr/bin/clam*/bin/rm -Rfv /usr/sbin/clam*/bin/rm -Rfv /usr/lib/libclam*/bin/rm -Rfv /usr/share/clam*/bin/rm -Rfv /usr/include/clam*/bin/rm -Rfv /usr/bin/freshclam*/bin/rm -Rfv /usr/etc/clamav*/bin/rm -Rfv /usr/local/bin/clam*/bin/rm -Rfv /usr/local/sbin/clam*/bin/rm -Rfv /usr/local/lib/libclam*/bin/rm -Rfv /usr/local/share/clam*/bin/rm -Rfv /usr/local/include/clam*/bin/rm -Rfv /usr/local/bin/freshclam*/bin/rm -Rfv /usr/local/etc/clamav*useradd clamavgroupadd clamavcd /root/rpmswget http://prdownloads.sourceforge.net/clamav/clamav-0.88.7.tar.gztar -xzf clamav-*cd clamav-*./configure –disable-zlib-vcheckmakemake installreplace “Example” “#Example” — /usr/local/etc/freshclam.confreplace “Example” “#Example” — /usr/local/etc/clamd.conffreshclamcd ../bin/rm -Rf clamav-*cd /root/rpms/touch /var/log/clam-update.logchown clamav:clamav /var/log/clam-update.log/scripts/perlinstaller –force Mail::ClamAV
3. Upgrade MailScanner (per instructions on website – http://www.configserver.com/cp/upgrade.html) to add correct configuration to exim.conf.local. Should be able to select option 2 (quick perl module check). You will need to do ths at the command line since you are probably already running the latest version of MailScanner.4. Re-add the dictionary attack ACL, log_selector, etc. to exim.conf.local via WHM exim configuration editor, if desired.